1. What is the purpose of this app?
  • It helps travelers understand food menus that are hard to interpret with
    simple translations.
  1. How does the app handle personal data?
  • We only collect email addresses, no other personal data.
  1. How is the app updated?
  • The app is updated monthly.
  1. Can I request new menu translations?
  • The app translates menus based on photos, not a pre-existing menu
    database.
  1. How can I download the app?
  • You can download it from the App Store or Google Play Store.
  1. What happens if I don’t allow location access?
  • Most features require location access and won’t work without it.
  1. How are photos processed?
  • Uploaded photos are stored anonymously.
  1. Can I share translated menus with others?
  • Yes, the app provides a sharing feature.
  1. How can I add or edit restaurant information?
  • Use the bookmark feature when saving a menu photo to add
    restaurant details.
  1. What technology does the app use?
  • The app uses Vision AI, Google Maps, Geohash, and AI RAG.
  1. How much data does the app use?
  • It requires some data for photo uploads, AI processing, and ads.
  1. Can I request additional language support?
  • The app supports 21 languages. New language support is not yet
    planned.
  1. What if GPS doesn’t work correctly?
  • Check GPS permissions and restart the app.
  1. Where can I find a guide on using the app?
  • Check our website for tutorial videos.
  1. What should I do if the app doesn’t work?
  • Contact us through the website, and we’ll assist you.
  1. How are ads displayed in the app?
  • Ads appear during loading times to avoid disrupting your experience.
  1. How can I test the app’s features?
  • Use the preset menu to reduce the number of items and focus on
    smaller menu sections for better results.
  1. How often is the app’s data updated?
  • Data is updated in real-time.
  1. What features will be added in the future?
  • We’re testing Geohash and RAG to allow detailed menu input.
  1. How can I report issues or give feedback?
  • Contact us via the website, app store reviews, or our official social
    media channels.
  1. What about account switching for anonymous login?
  • Account switching with SNS login (Google, Apple) is planned for future
    updates.
  1. Can deleted data from anonymous login be recovered?
  • No, data deleted during anonymous login cannot be recovered.